Shipping policy

Shipping Policy
1. Order Processing Time
All orders will be processed and shipped within 1–3 business days of payment confirmation.
During peak periods, processing time may extend to 2–4 business days. We will notify you via email if your order faces a significant delay.
2. Shipping Coverage & Delivery Times
We ship to most countries and regions worldwide; orders to remote areas are subject to a remote area surcharge. Delivery times are estimates only and are not guaranteed; delays may occur due to customs inspections, weather conditions, or carrier backlogs.
US Standard Line: 7–15 business days after shipment
US Express: 3–6 business days after shipment
Canada/UK/EU Standard Shipping: 10–22 business days
Australia Standard Shipping: 12–20 business days
3. Order Tracking
Once the package leaves our warehouse, we will send a confirmation email containing the tracking number to your registered email address. Tracking information typically takes 24–48 hours to update online. There are usually no tracking updates during the customs clearance process.
4. Customs Duties & Import Taxes
All international shipments are made under DDU (Delivered Duty Unpaid) terms.
All import duties, Value Added Tax (VAT)and customs administrative fees are the responsibility of the buyer and must be paid upon receipt of the goods.
USA: As of August 2025, there is no duty-free allowance for imported packages. EU: Effective July 1, 2026, all parcels are subject to customs duties; low-value parcels are no longer exempt from taxation.
We do not reimburse any customs duties incurred during transit.